Critical Viewpoints on the Management of Conflict in Multi-National Construction Projects

Abstract

International construction markets are increasingly taking economic advantage of the global workforce. It is common on international projects to find multi-cultural project teams located in multiple countries. Conflict management is becoming ever more important due to the rapid changes that are common in the current construction business environment. Global change, cultural diversity within multinational project teams, and complexity are a few of the reasons that managing conflict is a critical skill for project team leaders. Results of this research provide an overview and describe multinational construction projects, in which construction industry participants play an important role regarding the organization and performance, through a review of the published literature. Critical viewpoints of the paper and literature survey outcomes point in the direction that understanding multinational or multi-cultural performances within construction projects can be a serious tool for dispute avoidance between the parties involved.