Non-contractual trust, design, and human and computer interactions

Abstract

How might trust be a component of human-computer based interaction? There are a number of dimensions involving different combinations of humans, systems and computer agents. Recent studies of trust in the workplace indicate that trust has many attributes, and that representations of trust in the virtual workplace must take account of differences in emphasis. [1] The panel members will work with a number of 'real world' scenarios that illustrate different aspects pertinent to trust and the morality of interactions.