Exploring potential drivers of employee engagement, enablement, and empowerment: A quest toward developing a framework for building sustainable employee excellence for manufacturing environment in Indonesia

Abstract

Survival and sustainability in today’s business dynamics are very much driven by how high-performing the business culture is in an organization. This organizational culture is very much driven by the actionsof every person in the organization. These actions, along with the results of the actions, are basically what employee excellence is all about. This paper is a result ofa study aimed at developing a framework for sustainable employee excellence through the constructs of engagement, enablement, and empowerment. The study commenced with literature review to identify potential drivers of each of these constructs, which were then used in conceptual theory building to come up with the proposed framework. To further explore and confirm these drivers, the study then proceeded withconsiderable number of evidence-based interviews with several layers of employees in several manufacturing organizations in Indonesia, both national and multinational companies. Upon developing the proposed framework, this paper also provided propositions and explored directions for future research.