Do Unnecessary Tasks Impair Performance Because They Harm Living a Calling? Testing a Mediation in a Three-Wave Study

Abstract

This three-wave study explored whether living a calling (at work) mediated the relation between unnecessary tasks (time wasting work tasks) and socio-contextual performance at work (cynicism, organizational citizenship behavior). Participants were 518 Finnish white- and blue-collar employees, who were followed up in 2018, 2019, and 2020. The results of structural equation modeling showed that unnecessary tasks at Time 1 related negatively to living a calling at Time 2, which, in turn, related to cynicism and organizational citizenship behavior at T3. Thus, living a calling mediated the relation between unnecessary tasks and the outcomes. We found no evidence for the moderator role of living a calling between unnecessary tasks and the outcomes. Unnecessary tasks should be minimized in organizations to promote living a calling and subsequent positive outcomes predicted by calling.