Employee Perception of Information Sharing on Supply Chain Performance

Abstract

The telecommunication industry holds an immense share in Malaysian economic activities. This study aimed to determine the relationship between information sharing and supply chain performance, as well as whether this relationship is mediated by logistics integration. The study was conducted among 361 respondents from 21 Malaysian telecommunication firms in Malaysia by applying a structural equation modelling with SmartPLS. Findings revealed information sharing associated with supply chain performance. Logistics integration mediated the relationship between information sharing and supply chain performance. The study has implications for practitioners in the decision-making process of supply chain procedures in the telecommunications industry.