KPI-monitoring for university's performance improvement

Abstract

Approaches based on KPI-monitoring are used by commercial entities worldwide. However, such an approach is new and insufficiently developed for universities. Specific features of their functioning necessitate not just assessment of their economic efficiency but also consideration of special aspects of higher education. Therefore, studying the issues of university performance monitoring based on the development of a system of indicators is challenging in terms of encouraging rapid international development of "smart economy". The article contains analysis of universities' global rankings based on the selection of indicators of KPI-monitoring system to show development of university competitive strengths related to countries' economic development.