Understanding Stress in Multinational Companies in Thailand

Abstract

Both quantitative and qualitative data were collected for this research. A total of 513 questionnaires were returned. Structural Equation Modeling techniques were used for statistical data analysis. The results of the analysis were used as a guideline to interview six managers. This research reveals: first, positive stress is the key factor for enhance job satisfaction based on the principle that stress should be moderately stimulated while excessive stimulation is likely to cause physical, and mental illnesses. Second, increasing negative stress also significantly leads to physical and psychological illness. Finally, the study shows that those who have high negative stress will have low job satisfaction. The study suggest that "Managing Pressure" training or Employee Assistance Program (EAP) should be organized to search for training programs suitable for the employees or organization should discover the cause of the problems.