A Comparative Research on Usability and User Experience of User Interface Design Software

Abstract

With the development of science and technology, people increasingly rely on intelligent interactive products, thus promoting the vigorous development of the user interface industry. Software with high usability and user experience can improve users’ effectiveness and satisfaction, as well as the user viscosity. Taking three design software: Sketch, Adobe XD, and Figma, which is most frequently used by design industry practitioners and students, as research cases, this study compared and discussed the impact of interaction design and interface layout on the usability and user experience combining with subjective experiment methods, scale scoring, user testing and retrospective think-aloud interview, as well as objective experiment method, eye tracking. It is found that the overall usability and user experience of Figma is the best, Adobe XD is the second, and Sketch is the worst. The main reason for this result is that the three software have different degrees of issues in interface layout, information quality, and interaction logic. Based on the results, the optimization suggestions for the usability and user experience of user interface design software are proposed from three perspectives: interface design, information quality and interaction design.