Model of Community Learning Center Management in Improving Education Service

Abstract

The purpose of the research is to validate the model design of Community Learning Center (CLC) management in improving education services. This research uses a qualitative approach with a descriptive method. The results show that first, the conceptual model consists of rationalization, assumptions, objectives, components, indicators, and model procedures; second, validation of model is conducted through discussions with peer groups and expert judgment; third, implementation of model trials is described in learning activities in CLC. The learning steps include the process of planning, organizing, implementing and assessing in learning. The conclusions of the developed model show effective results with indicators: first, there are active involvements and positive responses of community members to the learning activities; second, learning outcomes of community members show there is an increase in the ability of knowledge, attitudes and skills.