Influence of human and organizational factors on security perception

Abstract

This study examines the influence of human and organizational factors on cybersecurity perception within organizations, proposing an integrative model that combines psychological, social, technological, and structural dimensions. Based on a survey of 343 employees and the application of Partial Least Squares Structural Equation Modeling (PLS-SEM), the findings reveal that organizational culture plays a central role in shaping the work environment, organizational structure, relational coordination, and risk perception. The results also highlight the relevance of subjective norms and workload in these dynamics, while relational coordination emerges as a mediating variable influencing security perception. In contrast, stress and social support do not show direct effects, suggesting that their influence depends on broader organizational conditions. This study contributes to the expansion of theoretical frameworks, offering a holistic perspective that underscores the importance of culture, leadership, and internal communication as key pillars for fostering secure and resilient digital environments. Practical and theoretical implications are discussed, along with avenues for future research.