EVALUATION OF PERFORMANCE MEASURES FOR IMPLEMENTATION OF TQM PRACTICES IN CEMENT INDUSTRY: A COMPARATIVE STUDY OF VINDHYA REGION

Abstract

Total Quality Management is a widely used term in almost every industry now and from decades it is used as method to motivate people. It is a major tool, involves changes in people’s attitudes. In accumulation, it deals with process orientation and unbroken improvement of the process. It strives for empowerment and independence of the people involved in using processes of production. It questions people to continuously look for new ways to adapt to the changing environment.  It’s an unremitting perfection plan, with an effort to bring out the best for the stakeholders as well as for the institution.