International distance consulting via web conferencing

Abstract

The objective of this research is to study the result of the use of international distance consulting via web conferencing. The research discovered that: 1) the open source programs can only be used with desktop computers, and not with laptop computers 2) the result of the use throughout the consulting process is considered normal 3) there are some observations which are different to the criteria of evaluation: the picture quality, the sound quality, the interaction during the consulting and the file management of the system. The students agree with international distance consulting via a web conferencing process that consists of 5 steps: 1) Preparation of the consulting system 2) Problem survey 3) Problem study 4) Determination of the objective and resolution of the problem 5) Making evaluations of the consulting system.