A SYSTEMATIC LITERATURE REVIEW: CHALLENGES AND STRATEGY OF BUREAUCRATIC REFORM IN DEVELOPING COUNTRIES

Abstract

Purpose: This research aim to analysis the main challenges and strategies in the bureaucratic reform process in developing countries. All countries in the world make bureaucratic reform their main agenda, including developing countries. However, the main focus of bureaucratic reform studies is still limited to developed countries.   Methodology: Using a Systematic Literature Review (SLR) method, this research attempts to map the main challenges and strategies in the bureaucratic reform process in developing countries. The PRISMA method is used for the SLR process, from articles from international journals indexed by Scopus from 4 reputable publishers (Elsevier, Wiley, Taylor and Francis, and Emerald). A total of 16 relevant articles were analyzed to mapping bureaucratic reform trends in developing countries.   Result: As a result, the main problems of bureaucracy in developing countries are the service was accused of being dysfunctional, fragmented, poorly organized, inefficient, ineffective, evasive, defeatist, delayed, reckless, self-serving, inexplicable, irresponsible, corrupt, non-transparent, irresponsible, and incapable meet citizens' expectations. The challenges faced are politicization, incompetent human resources and a corrupt culture.   Conclusion: The strategy carried out by developing countries is mainly to carry out a transparent selection process and improve administrative standards.   Originality/Value: Bureaucratic reform in developing countries is still a crucial problem in administrative studies. This research offers analysis of main problems and challenges of Bureaucratic Reform in developing countries.