Learning what high quality compassionate care means for cancer patients and translating that into practice

Abstract

In 2010, UCLPartners, a partnership of health care providers and universities in North Central London, began a collaboration with local commissioners that aimed to think about cancer care and diagnosis diff that a good patient experience can only be delivered by putting patients from symptoms to recovery, we brought for patients, outside institutional barriers focused on understanding what mattered most to patients and organising how it worked and how it measured success around this. Co-designed by conversations and with London Cancer's ten things that matter most to patients are embedded throughout the continuing work of this organisation. In this article our work to develop these patient centred integrated cancer system for a population of 3.5 million people in London and Essex.