Business process improvement using Object-Process Methodology

Abstract

For decades, business process improvement (BPI) has been a persistent and expensive concern that spans across many industry sectors. We present OPM-BPI—a model-based method to improve business processes using ISO 19450—Object-Process Methodology (OPM). The approach compares favorably to state-of-the-art business process languages and approaches, such as Business Process Modeling Notation (BPMN). An aviation manufacturing company case study of safely removing a part from an aircraft and reinstalling it demonstrates the method. We show how using OPM-BPI enables removing a large portion of the supporting objects, and how related processes can be eliminated or merged, achieving considerable model simplification that represents a significantly improved, more effective and less wasteful business process.