PRISM-Process Reengineering Integrated Spiral Model: An Agile Approach to Business Process Reengineering (BPR)

Abstract

Over the past two decades, business process reengineering (BPR) has become a popular approach to improve the efficiency and effectiveness of organizations. An examination of relevant BPR literature reveals that available BPR models that have been widely in use have some serious limitations and fail to take into consideration human factors and change management aspects. Both academic researchers and industrial practitioners have acknowledged the existence of this theoretical gap. This article proposes a BPR model that is named process reengineering integrated spiral model (PRISM). PRISM is a systematic agile model that would improve the chances for organizations to successfully carry out BPR initiatives and projects.