Journal ArticleOPEN ACCESS

ANALYSIS OF CUSTOMER LOYALTY MODELS INFLUENCED BY CUSTOMER RELATIONSHIP MANAGEMENT AND SATISFACTION IN TRANSPORTATION SERVICES

  • Daulay R
Journal of International Conference Proceedings (2022) 5(4)
DOI: 10.32535/jicp.v5i4.1958
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Abstract

… customers to remain loyal to using transportation services with a customer relationship … This study determined how satisfaction and customer relationship management affect client loyalty…

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APA

Daulay, R. (2022). ANALYSIS OF CUSTOMER LOYALTY MODELS INFLUENCED BY CUSTOMER RELATIONSHIP MANAGEMENT AND SATISFACTION IN TRANSPORTATION SERVICES. Journal of International Conference Proceedings, 5(4). https://doi.org/10.32535/jicp.v5i4.1958

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