Risk management for energy efficiency in information technology project: A case of a government agencies in Indonesia

Abstract

The Research and Development Agency and Books Secretariat is a government organizational unit that uses vendor services (outsourcing) in information technology (IT) projects. However, outsourcing does not guarantee that the project will run successfully (on time, within the estimated cost, and satisfactorily). Several examples of IT project outsourcing failures demonstrate the critical role of risk management. One of the frameworks used to develop risk management is the Project Management Body of Knowledge (PMBOK) approach. In this study, the level of risk is measured using quantitative methods. The results show that outsourcing IT projects with a reasonably high risk is found in analysing user requirements, project time, and vendor staff qualifications. Risk response planning and risk monitoring are critical stages after the risk level has been identified. The implementation of risk management is expected to be a guideline for organizations in implementing IT project outsourcing, thereby increasing the chances of project success.