THE IMPACT OF PROFESSIONALS’ KNOWLEDGE ON INNOVATION ADOPTION IN THE CONSTRUCTION INDUSTRY: A CRITICAL LITERATURE REVIEW

Abstract

The construction industry is one of the leading economic sectors in any country yet is renowned for its reluctance to adopt novel innovations. Meanwhile, research has found that the decision of any industry on the adoption or rejection of innovations depends on its positive or negative perception, which is stipulated by industry professionals’ knowledge. Therefore, this research aims to disclose how the professionals’ knowledge affects successful innovation adoption specific to the construction industry. A qualitatively based extensive literature synthesis has been conducted concerning three concepts to provide a holistic view of innovation decisions. Namely, the Technology Acceptance Model (TAM), Technology-Organisation-Environment framework (TOE), and Diffusion of Innovation theory (DOI). The findings revealed that the "existing knowledge" of professionals was a key factor in innovation decisions. Accordingly, five main perceived attributes (relative advantage, compatibility, complexity, trialability and observability) have been identified through Roger’s innovation-decision model, and decisively common measurement items have been documented under each perceived attribute that comprehensively endorses the "existing knowledge" of construction professionals. Furthermore, this contemporary study found that all the recognised measurement items extensively affect innovation-decision. In the absence of a pragmatic decision framework, this article provides a clear impression for both technology developers and their users/stakeholders on crucial elements of innovation adoption that have been concerned via decision makers' technological perception.