From Corporate Social Responsibility to Consumer Social Responsibility: Evolution, Implications and Future Directions

Abstract

This paper reviews the concepts, elements and development of the concepts of corporate social responsibility and of consumer social responsibility. Throughout the paper, we present several international and local cases for companies that apply corporate social responsibility. We also present examples of consumer social responsibility throughout the paper. Our interest was in analyzing corporate social responsibility and consumer social responsibility in Egypt. We analyzed the Egyptian case in light of the COVID-19 pandemic. Finally, we examine how the pandemic affected corporate social responsibility and consumer social responsibility practices in Egypt.