The role of the head of room in supervising the icu room of Sembiring Delitua general hospital

Abstract

…Nursing services are a sub-system in health services in hospitals, of course they have an interest in maintaining service quality, moreover, nursing services are often used as a benchmark for the image of a hospital so that it demands the professionalism of implementing nurses and managing nurses. Optimal contribution in realizing quality health services is carried out through the leadership style of the head of the room. The leadership style carried out by the head of the room will have a close impact on the nurse's performance. The formulation of the problem in this research is how is the role of the head of the room in supervising the ICU room at the Sembiring Delitua General Hospital?. The data obtained through interviews with the results of the analysis using the Triangulation method can be concluded: Input (HR), Process (knowledge, skills and leadership), Output (democratic leadership style) carried out on informants. The results in this study that the leadership in the ICU room is good because the head of the room applies democratic leadership