Business Process Diagramming and Process Analysis: The Anderson Inc. Logistics Case

Abstract

Process mapping is a skill employed in auditing, advisory, consulting, and industry. This case requires students to use business process modeling and notation (BPMN) to document the “as is” logistics processes of a fictitious business, Anderson Inc. Students then use the case background information and process map to identify business process issues and suggest solutions that would make the processes more efficient, value added, streamlined, and controlled. The case incorporates various concepts, including systems integration, best of breed versus best in class ERP strategies, logistics processes, and tolerance limits in the three-way match (application controls). The teaching solution includes the BPMN diagram of the processes and suggested solutions to rectify the process problems. This case has broad appeal for faculty teaching a variety of accounting courses that incorporate critical thinking, process mapping skills, and advanced information technology (IT) concepts.