Perception of Burnout Syndrome in Healthcare Workers in East Java during Covid-19 Pandemic

Abstract

The COVID-19 pandemic has caused health workers to work in situations where there is a lot of pressure and a high risk of COVID-19 infection. Even when the case and transmission of COVID-19 has decreased, health workers still have to work on vaccines and other routine service work. This working situation causes health workers to have a high risk of experiencing burnout syndrome (BOS). The consequences of BOS are exhaustion, decrease in work performance to patients, and inability to complete the given task. Fortunately, with early detection of BOS, the impact of BOS can be reduced. Therefore, the purpose of this study was to identify the BOS perception of health workers. This research was conducted in Kepanjen City which has the most COVID-19 referral hospitals in Malang Regency. This research uses quantitative methods with survey types. Respondents in this study are 562 health workers who are still actively working in three Malang District Hospitals. The research instrument used a BOS scale that was developed by researchers based on the theory of Maslach and Leiter (α = .866). The data analysis technique was carried out using descriptive tests by comparing the hypothetical and empirical mean and SD. The results showed that the BOS rate of health workers in Malang Regency during the COVID-19 pandemic tended to be high. Keywords: health workers, burnout syndrome, COVID-19