Interpersonal skills and work engagement of administrative police and military personnel in Peru

Abstract

Currently, in addition to social skills, the new changes in work contexts also consider the level of commitment and efficiency within organizations as a priority. In this sense, the objective of this article is to establish a relationship between interpersonal skills and work commitment or “engagement” in the administrative personnel of police and military origin of a judicial institution in Lima-Peru. The study follows a quantitative, basic, correlational and cross-sectional approach methodology. The population was 228 workers belonging to a judicial institution in the city of Lima; In addition, the survey technique and a questionnaire were used for data collection. The instrument was validated by expert judgment and obtained a high level of reliability. The main result of the research was that interpersonal skills and work engagement have a moderate positive (Rho=0.665) and significant (ρ = 0.000) correlation. In conclusion, the null hypothesis is rejected and it is accepted that, at a higher level of interpersonal skills, the level of work commitment of workers will be higher