PEMBUATAN POIN PENILAIAN DAN TARGET PADA PERSPEKTIF BALANCED SCORECARD SEBAGAI TOLAK UKUR PENGUKURAN KINERJA

Abstract

Performance measurement is a very important thing for the company. With the performance measurement, it will be known where the company position and can be used to evaluate and make improvements. Good performance measurement is a performance measurement that can represent the performance of the whole company, therefore used the Balanced Scorecard as a performance measurement method that can evaluate the overall performance of the company. In the Balanced Scorecard there are 4 perspectives that are used as performance measurement benchmarks, namely financial perspective, customer perspective, internal business process perspective, and employee learning and growth perspective. Balance Scorecard measurement is done based on vision, mission, strategy and KPI from BCD company and Moldmaker department. Based on the results of the analysis conducted, obtained some points that become benchmarks of performance based on each existing perspective, among others: (1)