Analisis Pengaruh Timeliness, Apology, Redress, Facilitation, Credibility Dan Attentiveness Terhadap Kepuasan Pelanggan (Studi Kasus Bpjs Kesehatan Di Kabupaten Batang)

  • Handayani T
  • Hamdani M
  • Pantawis S
N/ACitations
Citations of this article
29Readers
Mendeley users who have this article in their library.

Abstract

Today the need for health is in need for all people, health has become a basic necessity, everyone will try to do various things so that his health can be guaranteed, Health is a human right and one of the elements of welfare that must be realized in accordance with the …

Cite

CITATION STYLE

APA

Handayani, T., Hamdani, M., & Pantawis, S. (2019). Analisis Pengaruh Timeliness, Apology, Redress, Facilitation, Credibility Dan Attentiveness Terhadap Kepuasan Pelanggan (Studi Kasus Bpjs Kesehatan Di Kabupaten Batang). Sains: Jurnal Manajemen Dan Bisnis, 11(2), 254. https://doi.org/10.35448/jmb.v11i2.6062

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free