Primary care physicians’ perspectives on digital health tools for chronic disease management: A rapid review

Abstract

Chronic disease management is a burden for many patients. Digital health tools (DHTs) can leverage technology to rapidly develop and disseminate interventions to alleviate obstacles faced and promote self-care. Primary care physicians (PCPs) are most directly involved in the care of chronic disease patients; however, their perspective is often overlooked. To develop an effective DHT for chronic disease management, PCP attitudes are critical to ensure improved patient integration, adoption and care outcomes. The purpose of this rapid review is to explore and identify PCPs’ perspectives and attitudes regarding DHTs for chronic disease management and generate major themes from our findings using key literature. The themes will be used to guide DHT creators, clinicians and policy makers on adoption and implementation considerations. We conducted a rapid review of primary qualitative research between 2000 and 2022. Two reviewers, independently, conducted study screening, selection, and data abstraction. The themes identified in the articles were extracted and presented narratively. The data was analyzed using NVIVO12 software. Braun and Clarke’s deductive thematic analysis was used, and the themes identified were extracted and presented narratively. Nine qualitative research studies met the inclusion criteria. Themes were classified into two major categories: physician–patient relationship and physician–technology relationship. Within these, seven subcategories were identified: (1) Increased Physician Workload, (2) Data Capture & Data Quality, (3) Evidence-Based Care, (4) Education and Training, (5) Liability, (6) Patient Interactions, and (7) Patient Empowerment and Suitability. DHT creators/endorsers need to consider how DHTs affect the patient–physician relationship and the physician–technology relationship as this affects how PCPs perceive DHTs. PCPs’ perspectives must be taken into consideration to promote self-care for patients living with chronic diseases.