The effect of a project management office on project and organisational performance: A case study

Abstract

Depending on the specific needs of the host companies, Project Management Offices (PMOs) are created and mandated for different reasons. As a result of varying mandates and functions of PMOs, there is no agreed method to determine the value of a PMO. By studying the case of an organisation that recently implemented a PMO, this paper provides some insight into ways to determine the value of a PMO. Three new methods for determining the value of a PMO are proposed.