Practise mining to predict type of client performence

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Abstract

The aim of process mining implement is firstly to discover the typical customer fulfillment business process-process mining act as a bridge between data mining and web mining. Process mining in an active innovative research area in recent year. The goal is to be extract process -related information from the event log by observing events recorded by some of the information system using the click stream method. Finally we are classifying the different categories of customer behavior using weka tool after we applied the knowledge miner. The result provides to find the different type of customer and their behavior and its helps the company to improve the product and satisfied customer needs.

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Nalini, C., Kavitha, R., Kavitha, G., & Sangeetha, S. (2019). Practise mining to predict type of client performence. International Journal of Innovative Technology and Exploring Engineering, 8(9 Special Issue 3), 964–968. https://doi.org/10.35940/ijitee.I3205.0789S319

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