Alignment between information systems, information technology and Business: An empirical study in the Biobío region (Chile)

Abstract

This paper studies the effect of the capacities associated with Information Systems and Technologies (IS/IT) in the alignment of IS/IT with the business strategy. For these purposes, a survey was applied to managers of IS/IT and managers who that have some influence in the decisions related to the IS/IT, belonging to companies of the Biobío Region (Chile). The variables were determined by using measurement scales from previous studies. The analysis of the data was carried out by means of structural equations model based on PLS (Partial Least Squares). The results indicate that the alignment is explained in 52% by the capacities associated with IS/IT. It is concluded that, although the development and implementation of information systems and technologies requires the support of top management, the participation of the IS/IT managers for the achievement of the alignment is fundamental.