Critical Success Factors for Successful Completion of Sustainable Public Sanitary Projects in Smart City

Abstract

In the era of smart cities, the problem of insufficient upkeep and cleanliness in public restrooms remains, discouraging people from utilizing them despite their availability. This article investigates using smart features in public toilets to solve this problem while promoting sustainability, public health, and user experience. Automated flushing, remote monitoring, and real-time occupancy status displays are examples of smart features that improve efficiency and cleanliness. The research divides project management, procurement, client, design team, and contractor-related factors into essential aspects that influence the successful completion of smart, sustainable toilet projects. Then, the relative relevance of these aspects will be assessed through a thorough survey and statistical analysis, establishing a framework for implementing smart, sustainable toilet projects. The research employs a structured questionnaire and statistical analysis with SPSS software to ensure the reliability and validity of the results. The study evaluates dependability, model fit, and the relative relevance index.