Relação entre inovação e qualidade da orientação do serviço de saúde para atenção primária

Abstract

Innovation plays a differential in response to global health needs, as it represents the change that encourages the development of organizations and leads to greater efficiency of its processes through the appropriate allocation of resources. The article is a contribution; highlight academic-level debate on the quality of services, health actions and innovation stimulating understanding the relationships between them. At the organizational level the contribution presents a diagnosis locus of innovation in the context of the actions of health care, demonstrated by the relationship of the variables to be managed for the proper development of health resources, and the promotion of quality of life for the enrolled population.