Accessing user information for use in design

Abstract

This paper investigates the issue of accessibility of data and end user information in a typical design development project, the barriers that exist, and how relevant user information might be presented through ergonomic data tools. The barriers typically include a combination of financial outlet, time expenditure and lengthy sourcing of suitable user groups, all of which could be reduced through effective use of tools. Ergonomics information and data useful for 'inclusive' design outputs can be underused in design development at a professional level. This study reports on tool concept development and a co-design workshop, which were carried out as part of ongoing research into effective communication of user data to designers in more human and engaging ways. © 2009 Springer Berlin Heidelberg.