Maintenance Performance Framework for National Religious Secondary Schools in Malaysia

Abstract

school maintenance performance is very significant in achieving conducive school environment. This is particularly important as it requires public funds to ensure that every cents provided to the school meets the needs and demands of the school administrator for the purpose of maintaining the school. Various issues related to school maintenance are published in the newspaper and also refer to empirical studies on school building and maintenance. This deductive analysis was developed to carry out a six-constructed hypotheses test. A survey questionnaire was created and distributed to 300 respondents, covering academic and non-academic staff. Nevertheless, only 134 questionnaire were used for research purposes using smart-pls 3.0 software. The results show that only three constructs, behavior (bhv), leadership (led) and safety (saf), have a significant relationship with school maintenance performance towards a conducive school environment. Meanwhile complaint management (com), service delivery (ser) and islamic work ethic (iwe) are less significant in maintenance performance characteristics (mpcs) towards conducive school environment.