Journal ArticleOPEN ACCESS

Measurement of service quality in public transportation: definition of performance measurement system in service quality

  • Üvenç G
  • Kulluk S
Pamukkale University Journal of Engineering Sciences (2020) 26(4) 737-748
DOI: 10.5505/pajes.2020.75032
N/ACitations
Citations of this article
16Readers
Mendeley users who have this article in their library.

Abstract

… of service provider-oriented service quality … Transportation Inc Light Rail System was discussed. With the design of performance measurement model, service commitments, service …

Cite

CITATION STYLE

APA

Üvenç, G., & Kulluk, S. (2020). Measurement of service quality in public transportation: definition of performance measurement system in service quality. Pamukkale University Journal of Engineering Sciences, 26(4), 737–748. https://doi.org/10.5505/pajes.2020.75032

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free