Information and Communications Technology Integration and Performance of Tertiary Institutions in Nairobi County, Kenya

Abstract

ICT infrastructure and ICT proficiency have become essential components of higher education for both learners and instructors. This study examined the effect of ICT infrastructure and ICT proficiency on the performance of tertiary institutions in Nairobi County. Simple random sampling method was used to select the respondents. A sample size of 60 respondents was drawn from the ICT specialists employed in the tertiary institutions. Data was collected using questionnaires and the internal reliability analysis showed Cronbach’s alpha value of 0.83. Results findings established that ICT infrastructure and ICT proficiency resulted in better performance of tertiary institutions. The study concluded that ICT infrastructure and ICT proficiency affect the performance of tertiary institutions positively. A recommendation is that tertiary institutions should integrate the use of ICT in different aspects of learning to enhance performance.