The effect of perceived organizational support and psychological capital on work performance mediated by organizational citizenship behavior

Abstract

This study aims to analyze the effect of perceived organizational support and psychological capital on work performance mediated by organizational citizenship behavior on employees of PT. X Yogyakarta. This research used a purposive sampling technique with a total of 40 respondents who are employees of PT. X in Yogyakarta. The analytical test tool used in this research is SmartPLS with SEM (Structural Equation Modelling) analysis method. The results of this study are that (1) perceived organizational support does not affect organizational citizenship behavior, (2) psychological capital does not affect organizational citizenship behavior, (3) organizational citizenship behavior does not affect work performance, (4) perceived organizational support affects work performance, (5) psychological capital affects work performance, (6) organizational citizenship behavior does not mediate between perceived organizational support on work performance, and (7) Organizational citizenship behavior does not mediate psychological capital on work performance