PENERIMAAN TEKNOLOGI E-REGISTRATION SEBAGAI DUKUNGAN ADMINISTRASI PERPAJAKAN

Abstract

One of the government's activities is to collect taxes, taxpayers are increasingly being accepted with government programs to realize tax conscious people. The Ministry of Finance in charge of the Directorate General of Taxes has improved its taxation services, including by reforming tax administration. Before becoming a taxpayer, prospective taxpayers must register the Taxpayer Identification Number (NPWP). To facilitate the activities of obtaining NPWP and to make technology use programs for tax administration reform, the government through the Directorate General of Taxes organizes online NPWP registration activities, hereinafter referred to as e-registration. This information system has been implemented for a long time but there are still few who use it and even require stagnation. This paper is published to inform the results of research related to the analysis of using the information technology in tax administration systems. This research is a survey of prospective taxpayers who have used the e-reg system but still come to the tax service office. The research analysis agrees with the concept of technology acceptance model (TAM). The results of the analysis show that there are still things that need to be improved in the application of e-reg which is fully needed, and there is no need for the difficulties of prospective taxpayers in obtaining NPWP.