Investigating the appropriateness of the tacom measure - application to the complexity of proceduralized tasks for high speed train drivers

Abstract

According to wide-spread experience in many industries, a procedure is one of the most effective countermeasures to reduce the possibility of human related problems. Unfortunately, a systematic framework to evaluate the complexity of procedural tasks seems to be very scant. For this reason, the TACOM measure, which can quantify the complexity of procedural tasks, has been developed. In this study, the appropriateness of the TACOM measure is investigated by comparing TACOM scores regarding the procedural tasks of high speed train drivers with the associated workload scores measured by the NASA-TLX technique. As a result, it is observed that there is a meaningful correlation between the TACOM scores and the associated NASA-TLX scores. Therefore, it is expected that the TACOM measure can properly quantify the complexity of procedural tasks.