Privacy, risk and good and bad consumers

  • Foss B
  • Bond A
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Abstract

The article discusses issues concerning right to privacy and risk and good and bad consumers. The authors believe that consumers have a right to expect companies to manage their date professionally. And companies should review how far their own practices match best practice and establish strategies and targets to improve their practice.

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APA

Foss, B., & Bond, A. (2005). Privacy, risk and good and bad consumers. Journal of Database Marketing & Customer Strategy Management, 13(1), 10–23. https://doi.org/10.1057/palgrave.dbm.3240275

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