The article discusses issues concerning right to privacy and risk and good and bad consumers. The authors believe that consumers have a right to expect companies to manage their date professionally. And companies should review how far their own practices match best practice and establish strategies and targets to improve their practice.
CITATION STYLE
Foss, B., & Bond, A. (2005). Privacy, risk and good and bad consumers. Journal of Database Marketing & Customer Strategy Management, 13(1), 10–23. https://doi.org/10.1057/palgrave.dbm.3240275
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