The Relationship Between Emotional Intelligence Level and Conflict Management Strategies for Female Practicing Nurses with Dual Roles in the Inpatient Room of RSUD Sumedang

Abstract

The nursing environment is unique and has the potential for conflicts to arise. Effective conflict management is crucial for redirecting disputes in a constructive direction. Emotional intelligence , as an internal personality characteristic, significantly influences conflict management. This research aims to determine the relationship between emotional intelligence  and conflict management strategies. A quantitative methodology was employed, utilizing Spearman Rho correlation analysis to analyze the data. The sample in this study consisted of 107 female practicing nurses with multiple roles in the inpatient ward of RSUD Sumedang, selected using the proportional random sampling technique. The alternative hypothesis (Ha) is accepted, indicating a significant relationship between the level of emotional intelligence  and the conflict management strategies of competing, collaborating, compromising, avoiding, and accommodating, with significance levels and correlation coefficients, namely