Job fulfilment and its related variables among pharmacy certificate holders in Jordan: a cross-sectional study

Abstract

Background: The feeling of contentment one has with their job is referred to as job satisfaction. The quality of health care, processes, and services are directly impacted by pharmacists' job satisfaction, which is a key factor in influencing their motivation. Nevertheless, there hasn't been much research done to evaluate the employment satisfaction of Jordanian pharmacists working in various professions and locations. This study assessed the job satisfaction level among all pharmacy certificate carriers (Doctor of pharmacy, pharmacists, clinical pharmacists, industrial pharmacists, academic pharmacists, and assistant pharmacists) in Jordan and the elements that influence their level of job satisfaction which finally affect their job performance and employee turnover. Methods: This cross-sectional inquiry comprised Jordanian pharmacy certificate holders. Online national surveys on job satisfaction were conducted using a reputable, well-designed questionnaire. The questionnaire has 22 criteria for measuring job satisfaction. Logic regression analyses were utilized in order to examine the relationship between sociodemographic variables, work satisfaction indicators, and overall job satisfaction levels. Results: The study received responses from 236 pharmacy certificate holders. The mean introducing age was middle age (30-39yrs) (52.6%), with the majority being females (87.5%). The overall job satisfaction level reported by participants had a mean score of 2.97, with 14.4% of them being satisfied with their jobs. Salary and a lack of promotion opportunities were found to be significantly related to overall job satisfaction (p = 0.001, p=0.011 respectively). Conclusion: The majority of Jordanian pharmacy certificate holders were dissatisfied with their jobs. Increasing salary and advancement opportunities would increase job satisfaction among pharmacy certificate holders in the country. There is a need for effective human resource management and policy revision in the pharmacy sector in Jordan.