Competency Mapping Based on Identifying the Impact over the Productivity of SMEs

Abstract

This study is based on identifying the applicability and benefits of competency mapping in Small Medium-sized Enterprises with context to Delhi-NCR region. The reason of choosing the manufacturing sector of Small Medium-sized Enterprises is that they don’t like to opt for such types of modern HR practices at their workplace due to many myths like increase of cost to the company, no direct benefit in adopting this practice, wastage of time etc. Ability advancement by Competency mapping is one of the most precise methods used by large-scale size companies. The small firms can also achieve the same result if this HR practice is properly implemented over their employees and their result should be further used for their development. Sometimes companies used the Competency mapping method for the performance appraisal of their employees, handling their conflicts but this is not just the limitation it can be used in other area also like for preparing the customized training schedule for individual employee. The author selected the certain competency factors, which are having the impact over the productivity, and on the basis of these factors a primary data collection method is used. This is an exploratory research design in which both primary and secondary data collection method is used. ANOVA test, Correlation and Chi-square tests is used for analyzing the data, conducted through SPSS version 22. The result of this study is applicable only for Delhi NCR region. The analysis-based recommendation is useful only for the SME’s manufacturing sector. Further research on this topic can be easily done because this research is based on limited sample size, budget and time constraints. The result of this study helps the Small Medium-sized Enterprises by disclosing for them various ways for full utilization of their available resources at workplace, performance evaluation of employees with ease and as per the pre established criterion, setting up of competency framework etc.