The Influence of Training, Social Capital, and Commitment on Employee Performance (A Study at the Fire and Rescue Department of Surabaya City)

Abstract

This study examines the influence of training, social capital, and commitment on employee performance at the Fire and Rescue Department of Surabaya City. Effective human resource management is crucial for developing superior and high-quality human resources, enabling employees to work reliably and professionally. Training is a vital investment that provides long-term benefits to both organizations and employees. Social capital is considered a valuable asset because employee quality and competence directly affect organizational productivity and success. Organizational commitment serves as a key indicator of employee performance. This study aims to analyze the partial and simultaneous effects of training, social capital, and commitment on employee performance. A quantitative explanatory research design was employed, utilizing questionnaires and interviews. Path analysis was used for data analysis. The results indicate that training does not have a significant effect on employee performance, whereas social capital and commitment significantly influence performance. Additionally, training, social capital, and commitment collectively have a significant impact on employee performance. This finding highlights the importance of continuous training and fostering social capital and commitment among employees to enhance their performance.