A Study on Factors Affecting the Utilization of Park-and Ride Facilities in Cheras

Abstract

Public transports are convenient nowadays due to high technology and proper planning and the usage of public transport has been increasing steadily over the years. Most of the public transport stations are now integrated with park-and-ride facilities which allow users of the public transport to park their vehicle. The purpose of this study is to identify the factors affecting the utilization of park-and-ride facilities. Several factors have been identified to determine the underutilized of facilities such as safety concern and travel cost issues. Questionnaires have been distributed to collect data in order to analyze the pattern of consumer's behavior on the usage of park-and-ride facilities. This study reveals that majority of the population prefers using private cars instead of transiting between park-and-ride facilities and public transportations mainly due to purpose of their trip and safety issues. An improvement or refurbishment on park-and-ride facilities would be required to increase the utilization of the facilities and to give users assurance that utilizing the facilities was the right choice to be made.