Untapped markets in cloud computing: Perspectives and profiles of individuals with intellectual and developmental disabilities and their families

Abstract

People with intellectual and developmental disabilities (I/DD) and their families represent an untapped market for the cloud computing industry. There is a great need to develop alternative cloud-based care supports as traditional methods of care become more difficult to obtain. Contrary to some perspectives, many people with I/DD are capable of using cloud computing technology; they and their families are a viable consumer market. Advances in civil rights and self-determination principles regarding people with I/DD have secured their acknowledged position as a natural constituency of society; however, too often they are left out of consideration of social design. Excluding the needs of people with I/DD in cloud computing consideration, design and structure may put them at risk for further marginalization in human society. This paper discusses the profile of the global I/DD population, self-determination principles, and family perspectives of technology. © 2011 Springer-Verlag.