The Effect of Employees' Perceptions of Organizational Justice on Organizational Citizenship Behavior: An Application in Turkish Public Institutions

Abstract

The aim of this study is to analyze the effects of organizational justice perceptions of public sector employees on the organizational citizenship behavior. Organizational justice includes the perceptions of employees related to the rewards, results, decision making and participation in decision processes. Organizational citizenship behaviors, on the other hand, are the behaviors which are not written in job descriptions, voluntary, not rewarded when fulfilled, not punished when not fulfilled and mostly dependent on personal choices. Both organizational variables have close connections with organizational efficiency and effectiveness. The research was conducted with 83 employees who work for Provincial Directorate of Land Registry and Cadastre, Provincial Directorate of National Education and Provincial Governorship Services of Karaman. Correlation and regression were employed to analyze the collected data. Regression results up positive relations between procedural justice and contribution to organizational development and taking care of the job; transactional justice and taking care of the job; and distributive justice and contribution to organizational development, self improvement, ownage and taking care of the job behaviors.