EXPLORING THE INFLUENCE OF IS ON COLLABORATION, AGILITY, AND PERFORMANCE. THE CASE OF THE AUTOMOTIVE SUPPLY CHAIN

Abstract

Background: Supply chain information systems (SCIS) have turned into a key success factor for the proper management of the automotive supply chain. Therefore, the scope of this paper is to explore the impact of SC information system infrastructure (SCISI) and SC information sharing (ISSC) on interorganizational trust (IOT), SC collaboration (SCC), SC agility (SCA), and SC performance (SCP) in the Moroccan automotive industry context. Methods: The dataset was drawn from a selected sample of Moroccan automotive industry firms through an online survey. Furthermore, the partial least squares (PLS-SEM) procedure was applied to test the conceptual model. Results: The findings support the positive influence of SCIS infrastructure on IOT and SC agility. Similarly, information sharing in SC positively affects the collaboration between IOT and automotive SC. The results also provide evidence that IOT plays a significant role in improving SC agility. Lastly, agility and SC collaboration were identified as key drivers of SC of performance. Conclusions: The findings extend the existing literature on SC management and management information systems by providing empirical verification of how information sharing and IS infrastructure can influence collaboration, agility, and SC performance. These findings are useful in guiding SC managers through the process of improving SC performance.