Impact of the communicated information content on employee resistance to change

Abstract

Communicating information to employees is identified as one of the most important and effective measures. However, there is a lack of research publications that specifically examine what specific information is relevant to employees, what specific content of information can encourage employees to resist change or reduce their negative reactions towards change. In this context, the problem of the study is what specific content of information can reduce or increase employee resistance to change. The subject is the impact of the content of information on employee resistance to change. The aim is to examine the impact of the content of information on employee resistance to change. Objectives: 1) To define the concept of employee resistance to change; 2. To analyse the impact of communicating information to employees on employee resistance to changes; 3) To determine the impact of the content of specific information on employee resistance to change in specific organizations. An empirical survey-an anonymous paper questionnaire of employees of public passenger transportation companies-was carried out. The results may be instrumental for devising efficient economic policies.