Employee Digital Attitudes: A Review and Framework for Future Research

Abstract

Despite the significant role of employee digital attitudes in influencing workplace digital change, research in this area remains fragmented and we lack a comprehensive understanding of the causes and effects of these attitudes. To bridge this gap, we propose an Integrated Digital Attitudes Framework (IDAF), which illustrates the multilevel contextual factors influencing, and the wider outcomes of, employee digital attitudes. Through a systematic review, we examine the current body of literature on the causes and effects of employee digital attitudes, assessing their alignment with IDAF. We also conceptualize employee digital attitudes into four main categories, laying the groundwork for future research. Our aim is to enhance the understanding and promotion of inclusive and sustainable digital change through the lens of IDAF, offering a comprehensive model to guide both academic research and digital implementation in organizational settings.